Amazing service! After two refusals my mother-in-law finally received her first UK visa which to be honest I thought was impossible. It was a great decision to use their service as the first two times we tried to apply alone and both times got refused. The girls really know what they are doing. They gave us a list of documents they needed for the application and they sorted out the rest. When the passport arrived at the visa center Kate sent it back to us via courier which was included in the service. I highly recommend everybody to use them!